Deposit
For a reservation to become binding, a deposit is to be effected. Your booking will only become valid upon receipt of the deposit. You will receive a reservation confirmation from us upon receipt of the deposit.
Advance payment counts towards your final bill. The amount will depend upon the duration of stay and reservation type. Upon payment of your deposit, you are accepting our reservation conditions.
Bank details
RAIBA Mondseeland
IBAN: AT37 3432 2000 0002 5734
BIC: RZOOAT2L322
Cancellation terms & Cancellation
Any cancellation is to be received by us in writing 4 weeks before the reserved arrival day at the latest. In the event of timely cancellation, the deposit, minus a processing fee of € 30.00, will be reimbursed.
For this purpose, please let us know your IBAN code.
Cancellation effected within 4 weeks prior to the reserved arrival day will result in forfeit of the deposit.
We recommend you take out cancellation cover (travel insurance).
Delayed arrival or premature departure
In the event of delays to arrival or early departure (e.g. illness, bad weather etc.) 50 % of the cost of days not enjoyed here will be charged.
Should you not have paid a deposit on account of a last-minute reservation, and depart early, 50% of the cost of the days you have not used will be offset.
Likewise, pitches that have been cleared ahead of time or not moved into will be reallocated.
Pitch requests
Arrival and departure
Your booked pitch will be available for you from 12:00 on the day you are due to arrive and up until 11:00 on the day you are due to depart.
Check-in times: 12:00 to 20:00
If for any reason arrival will be later than 8.00 p.m., you are obliged to contact us. If no notification is made, the pitch will be kept only until 11:00 noon the following day and then resold.